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Emergency Situations

Report and Support is not intended for emergencies.  If you are in immediate danger or seriously injured, call 999 or the following numbers depending on your location and situation:
                    On Campus, Campus Safety:  Call 0121 359 2922 or via the Safezone app.
                    Off Campus, Emergency Services: 999 (or 112 from a mobile).  If you can’t speak:
                                 -  Listen to the questions from the 999 operator
                                 -  Respond by coughing or tapping the handset if you can, or by any other means to make yourself heard
                                 When asked, press 55 

Report + Support Data: TP1 2024/25

Total number of reports July- December 2024 compared to 2023-24

2024/252023/24
Aug53
Sep154
Oct227
Nov3611
Dec229
Jan137

* increase in reports due to launch of Safeguarding referral feature

Number and % of Anonymous Reports, Named Reports, and Welfare & Safeguarding Concerns

Anonymous12
Named22
Welfare and Safeguarding Concerns61

Incident types

Number of reports received per incident type

* Please note that people can select more than one option for incident type

A hate crime2
An assault6
Bullying6
Discrimination5
Harassment10
I'm not sure6
Other11
Sexual misconduct3

Reasons for reporting anonymously

* Please note that people can select more than one reason

I don't know what to do2
I don't want to get anyone in trouble2
I feel embarrassed/ashamed1
I feel like they have more authority than me4
I'm concerned it might impact my future career/studies4
I'm worried about being called a trouble maker2
I'm worried about the repercussion for me or others5
I'm worried I won't be believed1
I've told someone before but it wasn't taken seriously2
I've told someone in the past and nothing happened1
It's not serious1
The person didn't want to tell you themselves3

Case outcomes

Number of cases per outcomes

Closed as anonymous5
DO NOT USE - Support only (internal)3
Duplicate/spam1
External support - Accommodation (RA team, Unite, other accommodation provider)3
External support - Students’ Union1
External support – Emergency Contact/NOK1
Internal support - Counselling & Wellbeing2
Internal support - Disability & Neurodiversity2
Internal support - Mental Health & Welfare20
Internal support - Mental health support - external referral (FTB, CAMHS, Adult Services)2
Internal support - Student Funding & Advice1
Internal support – Academic4
Internal support – Campus Safety7
Internal support – Sports Aston1
No further action25
None45
Safeguarding concerns resolved with internal support2
Wellbeing support provided11

Action plan

We successfully launched the Safeguarding & Welfare Concerns report and response feature in TP1 2024/25 and made substantial progress in developing more effective processes for the Students of Concern working group.

In TP2 we plan to:

  • deliver student and staff communications to ensure widespread knowledge of the Report + Support platform
  • update internal Safeguarding Policy and Procedure document
  • develop a tiered safeguarding training plan for the whole university with Organisational Development
  • discuss use of Report+Support data with Senior Executive
  • continue to develop collaborative response work with all R+S users

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