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Emergency Situations

Report and Support is not intended for emergencies.  If you are in immediate danger or seriously injured, call 999 or the following numbers depending on your location and situation:
                    On Campus, Campus Safety:  Call 0121 359 2922 or via the Safezone app.
                    Off Campus, Emergency Services: 999 (or 112 from a mobile).  If you can’t speak:
                                 -  Listen to the questions from the 999 operator
                                 -  Respond by coughing or tapping the handset if you can, or by any other means to make yourself heard
                                 -  When asked, press 55 
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Thank you for letting us know/choosing to report something that has happened. Things might feel difficult or tough at the moment, but by choosing to provide your contact details, we'll be able to help provide you with better support and to stop something similar from happening to anyone else.

If you choose to provide your personal details and you include information about the nature of your complaint, this is likely to constitute sensitive personal data.  We will use this information in order to direct your complaint to the most appropriate team within the University to assist you and to take any further action required under the University’s policies and procedures. 
 
By choosing the “Report with contact details” option, you are providing your consent to the processing of your personal data, including sensitive personal data, for this purpose. 

Your data is important to us. We won't collect or store any information that goes against our  privacy notices. An advisor will be in touch with you within 3 working days.

If you choose to provide your personal details, Aston University will process your personal data, including sensitive personal data, in accordance with its privacy notices.